Online appointment

Protection of personal data

This is the Personal Data Protection Statement of the 3DERM Polyclinic, Pomerio 9, 51000 Rijeka, prepared in accordance with General Regulation (EU) No. 2016/679 of the European Parliament and Council of April 27, 2016, which applies since May 25, 2018. years.

The data controller (Poliklinika 3DERM) will handle your personal data in accordance with the General Regulation (EU) 2016/679 on the protection of individuals in connection with the processing of personal data and the free movement of such data, the Act on the Implementation of the General Regulation on the Protection of Personal Data, or other national law based on the Regulation in question with the application of appropriate technical and security measures to protect personal data from unauthorized access, misuse, disclosure, loss or destruction.

GENERAL INFORMATION

This statement describes what data we collect, how we process it and for what purposes we use it, as well as your rights related to your data.

The following is responsible for data processing: Polyclinic 3DERM, Pomerio 9, 51000, Head of Processing

The contact information through which all information regarding the processing and use of personal data can be obtained are: telephone number: 051/213447, e-mail: info@poliklinika3derm.eu, address:
Pomerio 9, 51000 Rijeka - indicate GDPR

TYPES AND PURPOSE OF PERSONAL DATA PROCESSED

The data controller collects personal data related to: employees, external collaborators, users of the basic activity of the data controller, business clients, board of directors

The processing manager processes your personal data provided in the contact form: name and surname, e-mail, attached findings of previous doctors and all the data they contain, attached photos, attached blood tests and all data that also contain other data in the contact forms.

The controller also processes your personal data, when it comes to online payment: name and surname, OIB, address, current account number and bank name, date of birth, phone number, e-mail address, information about your state of health, your religious beliefs , if they affect the method of treatment, medical procedures, dietary habits, etc.

Personal data is collected for the purpose of treatment, diagnosis, disease monitoring through innovative technology, online polyclinics, etc., for the purpose of entering into an Agreement, for the purpose of contacting, and all based on compliance/fulfillment of the legal obligations of the data controller, execution of contracts and obtained consents.

In principle, we delete your personal data when the purpose of personal data processing ceases, and at the latest after the expiration of all legal obligations related to the storage of personal data.

Personal data collected through the portal are stored in the system for the duration of the treatment or for the duration of the respondent's registration as a portal user, after which they are permanently deleted.

STORAGE PERIOD

Personal data is stored, archived and extracted in accordance with legal and other regulations or decisions or the general act of the Controller.

In principle, we delete your basic personal data after the expiration of all legal obligations related to the storage of personal data.

CONSENT MANAGEMENT

You can revoke your consent at any time. Likewise, you can object to our processing of your personal data at any time.

You can change your consent (complete or partial revocation, i.e. give consent again) by contacting us via: e-mail: info@poliklinika3derm.eu or by mail to the address: Polyclinic 3DERM, Pomerio 9, 51000 Rijeka. If you want to give your consent again, you can do it in the same way as when revoking it.

In the case of processing your personal data for which consent is not required, and which is necessary for concluding a contract with us or fulfilling the concluded contract or due to our obligations under the law, if you do not provide us with this data, we will not be able to fulfill our contractual obligations towards you or we will be able to conclude a contract with you.

RIGHTS OF RESPONDENTS

  • The right to information about the processing of personal data
  • Right to rectification: If we process your personal data that is incomplete or incorrect, you can ask us to correct or supplement it at any time.
  • Right to deletion: You can ask us to delete your personal data if we have processed them unlawfully or if this processing constitutes a disproportionate intrusion into your protected interests. Please note that there are reasons that prevent immediate deletion, such as statutory archiving obligations.
  • Pravo na ograničenje distribucije: Od nas možete zatražiti ograničenje distribucije svojih podataka:
    1. if you dispute the accuracy of the data during the period that allows us to verify the accuracy of the data
    2. if the processing of the data was unlawful, but you refuse the erasure and instead request the restriction of the use of the data
    3. if we no longer need the data for the intended purposes, but you still need them to fulfill legal requirements or
    4. if you have filed an objection regarding the distribution of this data
  • The right to the possibility of data transfer: You can ask us to deliver the data you have entrusted to us for archiving in a structured form, in a common machine-readable format:
    1. if we process this data on the basis of the consent you have given us and which you can revoke or for the fulfillment of our contract and
    2. if the processing is done using automated processes.
  • Right to object: If we distribute your data for the purpose of performing tasks of public interest or tasks of public bodies, or when processing them we refer to our legitimate interests, you can file an objection against such data processing if there is an interest in protecting your data.
  • Right to appeal: If you are of the opinion that we have violated Croatian or European data protection regulations when processing your data, please contact us in order to clarify any questions. You certainly have the right to file a complaint with the Croatian Data Protection Agency, or in the event of a change in the applicable regulations, to another body that will take over its jurisdiction, and from May 25, 2018, to a supervisory body within the EU.
  • Exercising rights: If you wish to exercise any of the above rights, please contact us using our contact information from Article 1 of this Statement.
  • Identity confirmation: In case of doubt, we may request additional information to verify your identity, this serves to protect your rights and privacy.
  • Abuse of rights: If you use any of the above rights too often and with the obvious intention of abuse, we may charge an administrative fee or refuse to process your request
  • Pravo na ograničenje obrade: Možete zatražiti ograničenje obrade svojih podataka:
    1. if you dispute the accuracy of the data during the period that allows us to verify the accuracy of the data
    2. if the processing of the data was unlawful, but you refuse the erasure and instead request the restriction of the use of the data
    3. ako nam podaci više nisu potrebni za predviđene svrhe, ali su vam još potrebni radi ostvarenja pravnih zahtjeva ili ako je podnesen prigovor zbog obrade tih podataka

DATA TRANSFER TO THIRD PARTIES

We undertake to protect your personal data and will not disclose or make them available to third parties except in the following cases: if you expressly consent in writing to the disclosure of certain confidential data for a specific purpose or to a specific person, if the data is needed by the Ministry of the Interior or the competent state attorney's office for the purposes of carrying out tasks within their competence, if the data is needed by the court, lawyers or notary public for the procedure they lead, and the presentation of this data is required in writing, if this data is needed by the tax administration, the Pension and Health Insurance Institute, and all based on legal requirements the obligations we have towards them, if these data are needed by the Ministry of Finance or the tax authority in the procedure it carries out within its competences

TECHNICAL AND ORGANIZATIONAL MEASURES

We have taken all technical and organizational measures to protect your data from loss, changes, or access by third parties, and in case of any questions, feel free to contact us and we will answer your requests, requests, doubts as soon as possible and help you achieve Your rights.

Any changes regarding our personal data protection policy will be published in the personal data protection statement on our website, and you will be adequately informed about them.

PERSONAL DATA ON INTERNET PAGES

We collect only the personal information that visitors to our official website voluntarily make available to us when submitting contact requests, job competitions, callback services, and filling out complaint forms. This personal data is used confidentially and only for a specific purpose.

The transfer of this personal data to third parties is not carried out, unless there is a legal obligation or an order of an official body, when these personal data can be forwarded to the competent authority. Access to the website is logged and technical data such as page visits, operating system used, screen resolution, visit time and size of transferred data are recorded.

In order to improve our offer, websites may contain "cookies" that are stored on the computer of the site visitor. It is also possible to prevent the storage of "cookies", but in this connection a limited offer of the website is also possible. "Cookies" provide the possibility of storing the characteristic preferences of website visitors, optimizing technical processes and continuously improving the offer.